Terms & Conditions

Delivery Policy:

Payment is required before your order can be delivered to you

Aerial Nonsense accepts the following credit cards for payments: Visa and Mastercard

Aerial Nonsense offers Standard Mail via Australia Post as its standard delivery option (refer to restrictions section). For international deliveries, Aerial Nonsense also offers this service via Australia Post.
We reserve the right to change the shipping carrier, depending on stock availability, destination country and shipping carrier. 

  • For Australian orders, manufacturing usually takes up to 8 weeks, depending on the product, with delivery time 2-5 working days from shipping.

  • For international orders (air mail), delivery time may take up to 3-4 weeks from shipping date. 

  • For international express courier orders, delivery time may take up to 1-2 weeks from shipping date.

If for any reason we cannot fill your order within the specified times above, within 2 business days of placing your order a representative will advise you when the order will be processed and delivered. 

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Customer Data/Privacy Policy:

When you place an order you will be asked for the following personal information: your name, email address, mailing address, delivery address and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and shipping carrier for delivery of your order.

  • We do not collect personal information when you visit our site unless you place an order or contact us via our web-based email form.
  • We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
  • When you submit feedback or questions via email, we will request your name and email address. We use this information solely to respond to your enquiries. 

 

Security Capabilities and Policy for Transmission of Payment Card Details:

For credit card transactions, your information is secured by using 2048 bit Secure Sockets Layer (SSL) technology, which encrypts information you input. 

 

Disclaimer:

Aerial Nonsense takes no responsibility for the use or misuse of equipment purchased from us.

We highly recommend that you receive professional training and advice regarding the use of any and all Aerial Arts equipment & hardware, because the more you know, the safer you are!

We strongly recommend using a professional rigger to install all aerial equipment and/or pulley systems.